VG’s experienced project management team assists agents by quoting services and provisioning orders for them.   Our goal is to make the process of selling telecommunication services easy, enhancing the agent’s prospecting and customer facing time.  VG delivers order processing, real time status updates, compiling  circuit ID's and account information while working through issues so the agent has clean orders entered correctly, leading to satisfied customers and lower churn.  Complex orders are handled by senior project managers interfacing with carrier account teams, which are often dedicated to us. The VG process means fewer errors, greater accountability, lower cost and greater profitability.